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Multi-Channel Notifications & Communication Preferences

Sends SMS (with a URL shortener) and email notifications for events like a new clinic request or an approval/denial decision, including the PrepMod registration link directly in a Host's approval email; each user picks their own notification channel(s), and Clinic Administrators can control how frequently they're notified so managing many Hosts doesn't flood their inbox.

Outcomes

  • avoid notification overload by controlling channel and frequency of alerts
  • keep hosts and staff informed of clinic decisions via email or SMS